{ "description": "This file is a list of initiatives, project, programs, etc. essentially all of the bodies of work that I'm a part of. Tags are used to link the different entities to one another.", "OKRs": { "description": "OKRs are set by quarter. These are for me individually, but also roll down to my team.", "FY25": { "Q3": { "objectives": [ { "objective": "Uplevel presentation skills", "key_results":[ { "key_result": "Videos ready for review.", "progress": "", "status": "" }, { "key_result": "Plan for training 'power users' approved.", "progress": "", "status": "" } ], "tags": ["performance", "manager-enablement"] }, { "objective": "Take onboarding global", "key_results":[ { "key_result": "We have a shared vision with key stakeholders on R&D/Product. We have a planning meeting to discuss. We outline what onboarding in Israel will look like and review with Eilon", "progress": "", "status": "" } ], "tags": ["onboarding", "global-consistency"] }, { "objective": "Uplevel talent processes", "key_results":[ { "key_result": "Executive talent review scheduled or completed for ELT. If scheduled, prework and approach outlined.", "progress": "", "status": "" }, { "key_result": "Prepared for GKO roll-out. Roadmap ready. PBPs onboard. Outstanding questions outlined.", "progress": "", "status": "" } ], "tags": ["talent-review", "succession-planning", "performance"] }, { "objective": "Align with Enablement on leadership development", "key_results":[ { "key_result": "Support leadership event in September with FTF and day 1 content.", "progress": "", "status": "" }, { "key_result": "Get Laura hired and up and running.", "progress": "", "status": "" } ], "tags": ["leadership-development", "manager-enablement"] } ] } } }, "priorities": { "description": "This is a list of all the priorities for the company I work for named Gong as well as the functional team I am a part of - the People Team, the People Leadership Team which I am a member of and the Talent Development team which I lead.", "references":[ { "description": "The GKO FY25 Deck with Company Priorities", "url": "https://docs.google.com/presentation/d/1Z_jwT9wakPFP2cbW097FuXF9mDGJaXM1-Qy7CV7_kps/edit#slide=id.g266facac6d5_1_482", "type": "google_slides", "tags": ["operational-excellence", "ai-innovation"] }, { "description": "People Team Priorities Spreadsheet", "url": "https://docs.google.com/spreadsheets/d/1J82A2rWkRZGRh7xowXMYHJPG0SNl5tInLyhyD8Dz3wk/edit?gid=1850021971#gid=1850021971", "type": "google_sheet", "tags": ["operational-excellence", "reporting-and-data"] } ], "FY25": { "CompanyPriorities": [ { "title": "RI Category Leader", "initiatives": [ { "name": "RI Platform Leader", "description": "Recognized by the market as the undisputed leader in the Revenue Intelligence Platform category.", "key_metrics": [ "Share of Voice (Media & Social Media) #1 by EOFY25", "RI Platform Leadership recognized by analysts (Forrester, G2, Gartner)" ], "tags": ["ai-innovation", "operational-excellence"] }, { "name": "Shift Customer Mix to Multi-Product", "description": "Increase the proportion of Gong customers that have more than one product.", "key_metrics": [ "30% of ARR from multi-product (currently ~15%)", "1350 multi-product customers (currently ~600)", "$15M in new ARR from new products (currently $8M)" ], "tags": ["multi-product", "performance"] }, { "name": "Competitive Win Rate", "description": "Gain customer share by competitive rips and increasing win rates.", "key_metrics": [ "40% new business competitive win rate" ], "tags": ["performance"] }, { "name": "Raving Fans", "description": "Consistently getting customers to value on new products.", "key_metrics": [ "80% customers adopting within 90 days", "1000 multi-product customers", "40 NPS from RevOps & Sales Leadership" ], "tags": ["customer-success", "performance"] } ] }, { "title": "Retention", "initiatives": [ { "name": "Improve Retention Rates", "description": "Reduce churn and improve customer retention.", "key_metrics": [ "Customer Retention: 30% -> 18%" ], "tags": ["retention"] }, { "name": "High-Value Persona Adoption", "description": "Increase adoption from high-value personas such as VP+ of Sales and VP+ of RevOps.", "key_metrics": [ "Adoption rates from key personas" ], "tags": ["performance"] }, { "name": "Platform Value Tied to Customer Outcomes", "description": "Ensure platform value is tied to customer outcomes.", "key_metrics": [ "Productivity", "Predictability", "Growth" ], "tags": ["performance"] }, { "name": "AI-Focused Roadmap", "description": "Deliver an AI-focused roadmap to create more raving fans.", "key_metrics": [ "New disruptive AI features" ], "tags": ["ai-innovation"] } ] }, { "title": "Upmarket", "initiatives": [ { "name": "Consistent Pipe Generation", "description": "Maintain a consistent pipeline generation for upmarket growth.", "key_metrics": [ "$500M pipeline by EOFY25" ], "tags": ["pipeline-generation", "upmarket"] }, { "name": "Accelerated New Logo Acquisition", "description": "Accelerate the acquisition of new logos.", "key_metrics": [ "75 new EBU logos" ], "tags": ["new-logo-acquisition", "upmarket"] }, { "name": "Expanded $1M+ Deployments", "description": "Expand deployments worth $1M+.", "key_metrics": [ "15 customers with $1M+ deployments" ], "tags": ["upmarket"] } ] }, { "title": "Operational Excellence", "initiatives": [ { "name": "Role Clarity", "description": "Ensure role clarity across the organization.", "key_metrics": [], "tags": ["role-clarity", "operational-excellence"] }, { "name": "Communication", "description": "Improve communication within the organization.", "key_metrics": [], "tags": ["communication", "operational-excellence"] }, { "name": "Execute FY25 Priorities", "description": "Effectively execute the priorities set for FY25.", "key_metrics": [], "tags": ["operational-excellence"] } ] } ], "PeopleTeamPriorities": [ { "priority": "Gongster Experience", "sub_categories": [ { "objective": "Revitalize and Intro Dialogue Circles", "key_results": [ "Ensure leadership support of Circles", "Support and programs available to Circles" ], "completion_target": "Q4", "driver": "Dariyan", "CoE_capacity": "50%", "reference": { "description": "Circles", "url": "https://docs.google.com/spreadsheets/d/1RSmbsaj4eZAAOkz28j4PksrYbW0YWAIb4IWdFzPgxYE/edit#gid=0" }, "tags": ["belong@gong"] }, { "objective": "Expand Partnership", "key_results": [ "Partner with TA on Hiring Manager training", "DEIB hiring events" ], "completion_target": "Q2", "driver": "Kelsey", "CoE_capacity": "ELT alignment for HM training", "reference": { "description": "Talent Acquisition Partnership", "url": "https://docs.google.com/spreadsheets/d/1CO7UHdTkk2J7smNIgsgCT7zNd_yU-DBArdKyCFS6hdM/edit#gid=1219543314" }, "tags": ["belong@gong", "onboarding"] }, { "objective": "Define and Share DEIB Data", "key_results": [ "Maintain diverse workforce representation", "Communicate DEIB data and stats to appropriate audiences", "Data deep dive to find areas of opportunity", "Israel focus area: Women in Technology leadership" ], "completion_target": "Q4", "driver": "Dariyan", "CoE_capacity": "Data/Analytics ask for better tracking, dashboards, etc.", "reference": { "description": "Data and Goals", "url": "https://docs.google.com/spreadsheets/d/1q96fK7SQykcyToZW_wtlOt80ul9tYMeKicSC74br5G4/edit#gid=0" }, "tags": ["belong@gong", "reporting-and-data"] }, { "objective": "Improve Onboarding Experience", "key_results": [ "Survey Results on experience", "Partner with Sales Enablement on plan for Onboarding" ], "completion_target": "Q4", "driver": "Amanda", "CoE_capacity": "Track data flow in WD (starting with Greenhouse) 50%", "reference": { "description": "Onboarding Experience", "url": "https://docs.google.com/spreadsheets/d/1h3WyUdqtivAAhDcyWRUYa-1f72sAWZhptYqGzzwImLg/edit#gid=1219543314" }, "tags": ["onboarding", "global-consistency"] }, { "objective": "Improve Offboarding Experience", "key_results": [ "Survey Results on experience", "Map out Invol and Voluntary offboarding process", "Updated Severance Framework", "Tracking program on Regrettable Attrition" ], "completion_target": "Q4", "driver": "Shannon", "CoE_capacity": "Global Exit Survey launched globally for all voluntary exits", "reference": { "description": "Offboarding Experience", "url": "https://docs.google.com/spreadsheets/d/1bPldDyXVKCrCwItgf5wpqZc-KZnt9ber2E19DiHizOA/edit#gid=0" }, "tags": ["offboarding", "global-consistency"] }, { "objective": "Establish Feedback Channels and Engagement Survey", "key_results": [ "Define, communicate/campaign", "Review process, Tool improvements", "Goal setting: Company goals, ELT/Functional Goals", "Review Cascades, Tracking and measuring against action plans", "Pulse Survey Design" ], "completion_target": "Q2", "driver": "Laura", "CoE_capacity": "HRIS & PBP 50%", "reference": { "description": "Listening Philosophy - Focus on Engagement Survey", "url": "https://docs.google.com/spreadsheets/d/1clcARWXpH3BVq0b1pY0EMhtlQViF3gtvlCfrLshTLZY/edit#gid=0" }, "tags": ["engagement-survey", "feedback"] } ] }, { "priority": "Total Rewards", "sub_categories": [ { "objective": "Align Total Rewards Strategy", "key_results": [ "Align on Philosophy around transparency", "Align with ELT in level of transparency with ELT" ], "completion_target": "Q2", "driver": "Laura", "CoE_capacity": "PLT, ELT Not Started", "reference": { "description": "Shape philosophy with ELT", "url": "https://docs.google.com/spreadsheets/d/1Q4Nird6psel2Zsdyxq7EaGXxSf90iSMMsihTkwINcYo/edit#gid=0" }, "tags": ["total-rewards", "performance"] }, { "objective": "Design Foundational Building Blocks", "key_results": [ "Build Company Leveling Track", "Build Company Leveling Guild for IC and Manager", "Complete Grade Mapping", "Clean up Job Families & Sub Families" ], "completion_target": "Q2", "driver": "Laura", "CoE_capacity": "Comp, HRIS, PBPs", "reference": { "description": "Design process and scope roadmap", "url": "https://docs.google.com/spreadsheets/d/1gB-eI91wWNpL7nM7fWIoUHSeL-b4v_eOvpT9Ttv4QSE/edit#gid=0" }, "tags": ["total-rewards", "operational-excellence"] }, { "objective": "Build Career Lattices and Map Functionally", "key_results": [ "Step 1: Build Career Lattices and map functionally", "Step 2: HRIS scopes eligibility rules & GH Integration", "Create rules for mapping employees to new profiles", "Creates new job profiles & families in systems", "PBP maps people to new profiles", "Load and test" ], "completion_target": "Q4", "driver": "Katie", "CoE_capacity": "Not Started", "reference": { "description": "Job Architecture", "url": "https://docs.google.com/spreadsheets/d/1-c6Ln8m1tEfnNWjpKU9niz8rxsL6L0ZQFf3dT0VC82I/edit#gid=1219543314" }, "tags": ["career-development", "global-consistency"] } ] }, { "priority": "Operational Excellence", "sub_categories": [ { "objective": "Enhance Operational Excellence", "key_results": [ "Enablement to leaders and all gongsters on what, what & how", "Create Walking JA Deck" ], "completion_target": "Q4", "driver": "Laura", "CoE_capacity": "Not Started", "tags": ["operational-excellence"] }, { "objective": "Improve Data Accuracy & Governance", "key_results": [ "Align Cost Center Hierarchy", "Process Mapping to improve operational rigor and data governance", "Reoccurring and automated data audits" ], "completion_target": "Q2", "driver": "Joanna", "CoE_capacity": "External Stakeholders & Talent Acquisition", "tags": ["reporting-and-data", "operational-excellence"] }, { "objective": "Automate Data Sharing", "key_results": [ "Leverage Workday and Tableau dashboards for on-demand data and insights", "Provide insights on the employee lifecycle", "Enable cross-functional stakeholders through automated data sharing" ], "completion_target": "Q4", "driver": "Vishal", "CoE_capacity": "PLT 50%", "tags": ["reporting-and-data", "operational-excellence"] }, { "objective": "Creation and Maintenance of Policies and Processes", "key_results": [ "Create a framework for processes and policy maintenance", "Develop playbooks for key processes across COEs", "Creation of core policies" ], "completion_target": "Q4", "driver": "Kate", "CoE_capacity": "PBPs & Total Rewards", "tags": ["operational-excellence"] } ] } ] } }, "projects": { "description": "This is a list of all the things we're working on. It's a mix of projects, programs, and groups of tasks. These are used to categorize tasks.", "references":[ { "description": "The L&D Programs slide deck", "url": "https://docs.google.com/presentation/d/1ecN4ds-q00tdwXZaC32fCtR_BknjHgxyU6IdnnxAbEI/edit#slide=id.g2682a8030e4_0_0", "type": "google_slides", "tags": ["learning-and-development"] } ], "projects": [ { "name": "First Teams First", "category": "Leadership and Team Development", "description": "Empowering senior leaders to better understand and take ownership of the key challenges facing their team. Build relationships and alignment between senior leaders, their direct reports, and cross-functional partners.", "frequency": "Multiple touch-points over 4-6 months, beginning with in-person offsite", "tags": ["leadership-development", "team-development"] }, { "name": "Unlocking Leadership", "category": "Leadership and Team Development", "description": "Teams of managers spend 2 days in-person, developing skills aligned to Gong’s Leadership Principles. Frontline and mid-level leaders are encouraged to attend together.", "frequency": "2-4x per year", "tags": ["leadership-development", "manager-enablement"] }, { "name": "360s / Executive Coaching", "category": "Leadership and Team Development", "description": "Select leaders, nominated by their People Business Partner, engage in 6 months of leadership coaching. Includes optional online 360.", "frequency": "As needed", "tags": ["leadership-development", "executive-coaching"] }, { "name": "Manager Enablement", "category": "Leadership and Team Development", "description": "Gathering of people managers to hone their craft around the Leadership Principles, receive updates, and timely manager enablement, and build a cross-functional leadership community.", "frequency": "Ongoing", "tags": ["manager-enablement", "leadership-development"] }, { "name": "5 Dynamics", "category": "Leadership and Team Development", "description": "Team workshop to understand preferred working styles and how to more effectively collaborate.", "frequency": "75-minute sessions", "tags": ["team-development"] }, { "name": "Team Offsite Support", "category": "Leadership and Team Development", "description": "Learning and belonging activities for teams meeting virtually, in the office, or in hybrid settings. Can support with design, delivery, or OYO resources.", "frequency": "As needed", "tags": ["team-development"] }, { "name": "Grow @ Gong 2.0", "category": "Strategic Talent Processes", "description": "Quarterly feedback cycle that empowers Gongsters and their managers to pause and reflect on achievements and growth opportunities. Includes a written component once a year.", "frequency": "Quarterly, with a written component annually", "tags": ["grow-at-gong", "performance"] }, { "name": "Talent Review", "category": "Strategic Talent Processes", "description": "Processes to review talent, plan for succession, and develop high-potential employees.", "frequency": "Ongoing", "tags": ["talent-review", "succession-planning", "high-potential"] }, { "name": "HiPo Development", "category": "Strategic Talent Processes", "description": "Processes to review talent, plan for succession, and develop high-potential employees.", "frequency": "Ongoing", "tags": ["high-potential", "career-development"] }, { "name": "Onboarding", "category": "Learning and Development", "description": "Comprehensive onboarding process for new hires, including mid-month onboarding and quick-start options.", "frequency": "Monthly, mid-month", "tags": ["onboarding", "global-consistency"] }, { "name": "Juno", "category": "Learning and Development", "description": "Annual $100-USD stipend for each employee to use on education related to their work. This could be in the form of e-learning, conferences, workshops, or formal classes.", "frequency": "Annually", "tags": ["educational-stipend"] }, { "name": "Learning Fest Workshops", "category": "Learning and Development", "description": "In-person learning and cross-team culture building sessions, bringing 2 days of active learning sessions to each of our hub cities.", "frequency": "Multiple times a year, location-based", "tags": ["learning-and-development"] }, { "name": "Career Architecture & Tools", "category": "Strategic Talent Processes", "description": "Resources and tools to support career development and progression within the company.", "frequency": "Ongoing", "tags": ["career-development"] }, { "name": "AI Skill Building", "category": "Learning and Development", "description": "Innovative learning programs utilizing AI to deliver hyper-personalized learning support for all Gongsters.", "frequency": "Ongoing", "tags": ["ai-skill-building", "ai-innovation"] } ] }, "tags": [ { "tag": "leadership-development", "description": "Programs and initiatives aimed at developing leadership skills and capabilities." }, { "tag": "onboarding", "description": "Processes and programs related to the onboarding of new employees." }, { "tag": "talent-review", "description": "Processes for reviewing and assessing talent within the organization." }, { "tag": "performance", "description": "Initiatives aimed at improving or assessing performance." }, { "tag": "manager-enablement", "description": "Programs designed to support and enable managers in their roles." }, { "tag": "learning-and-development", "description": "Programs focused on learning and development for employees." }, { "tag": "team-development", "description": "Initiatives aimed at developing team dynamics and effectiveness." }, { "tag": "ai-innovation", "description": "Programs related to the development and implementation of AI innovations." }, { "tag": "operational-excellence", "description": "Initiatives focused on improving operational efficiency and excellence." }, { "tag": "reporting-and-data", "description": "Programs focused on improving data accuracy, reporting, and analytics." }, { "tag": "belong@gong", "description": "Initiatives related to diversity, equity, inclusion, and belonging at Gong." }, { "tag": "succession-planning", "description": "Processes and programs for planning succession and developing future leaders." }, { "tag": "high-potential", "description": "Programs aimed at identifying and developing high-potential employees." }, { "tag": "career-development", "description": "Initiatives aimed at supporting and enhancing career development." }, { "tag": "ai-skill-building", "description": "Programs focused on building AI-related skills." }, { "tag": "global-consistency", "description": "Initiatives aimed at ensuring consistency across global operations." }, { "tag": "educational-stipend", "description": "Programs providing financial support for educational pursuits." }, { "tag": "first-teams-first", "description": "Programs focused on aligning senior leadership teams." }, { "tag": "unlocking-leadership", "description": "Programs aimed at developing leadership skills in managers." }, { "tag": "5-dynamics", "description": "Team workshops focused on understanding working styles and collaboration." }, { "tag": "grow-at-gong", "description": "Feedback and development programs for employees at Gong." }, { "tag": "engagement-survey", "description": "Surveys and feedback mechanisms for gauging employee engagement." }, { "tag": "juno", "description": "Educational stipend program at Gong." } ] }